RETURNS AND REFUNDS

General
HI! NERIAH here, unfortunately right how I am not offering returns or refunds, BUT if there is any problem with an item or any discrepancy with a delivery, please email me at neriahmerch@gmail.com or dm @NERIAHMERCH on instagram and we will work something out I promise (: I love you!

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). I also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, I cannot accept returns on sale items or gift cards.

Exchanges
If I send you the wrong item, I will ask you to return the item (I will pay for the return shipping) and I will send you the correct item, or if the item is out of stock, I will refund the order.

Refunds
Please email me directly about any specific refunds at neriahmerch@gmail.com.  Once the refund is agreed upon you will be issued a refund using the payment method you supplied in the purchase.